Sofitel London Heathrow

Easy 5 minute indoor walk from Terminal 5 Arrivals. Bed was very comfortable, sheets were crisp and we had the best nap upon arrival from NYC at 6:45 a.m.! I had reserved the room for the previous day so we could check in immediately. I called the hotel before boarding flight for London to confirm we would be a very late check in. I was asked to provide a credit card to guarantee the room since, apparently, Booking.com had not paid for the room yet. I was also offered a free extra hour to 1:00 pm for checkout. I’m glad I also asked for directions to hoteI because I don’t think I would have found it so easily otherwise. Upon arrival, we were upgraded from a classic room to a junior suite. Our room was conveniently located close to the lobby. Before my nap, I stopped at the lobby coffee bar and brought a freshly baked croissant and excellent caffè latte back to my room. After nap and a shower, we checked out and left our carry on bags with the hotel bellman so we could sightsee in London before our connecting flight that night. The Sofitel Hotel made our London layover delightful. Thank you to everyone’s kindness on the phone and in person!

I loved everything about this hotel. The staff provided an early check in at no extra charge. Room was ready at 11 AM and they extended our stay on day of checkout an extra hour at no extra cost. The room was extremely comfortable, clean and well equipped with everything we needed to include bathrobe and slippers. There are numerous lobbies, restaurants, and a bar. The entire hotel is very clean to include the bathrooms in the lobby. There is not one thing bad I can think of and will definitely stay at this hotel again when in London. This hotel far exceeded my expectations.

Nice clean hotel convenient to airport. It's at terminal 5 which is a surprising distance from the rest of the airport. It was about a 3 minute train ride to get to Terminal 3. We had good luck with the subway and there was no charge. Other members of our group used the special airport train in the early morning and ended up having to wait for about 15 minuites for train to leave the station. The hotel had a great dinner with a wide variety of options. Breakfast was expansive but also very expensive. Rooms were comfrotable and staff was great. There was also a very nice gym.

The hotel was beautiful, it has a walkway direct to terminal 5 which was British airlines so that was perfect. My daughter had a wonderful facial at the spa, we would have used the pool but it was down. The cookies left in the room with tea were so delicious, beds were cozy. We were stuck in London for 4 extra days due to the airport closure, so I decided to pick one in the airport for the day we finally flew out, I wish I would have booked there sooner it was just what we needed after a long ordeal. The bath products were wonderful!!

My stay at Sofitel London Heathrow was a delightful experience. The location is incredibly convenient, directly connected to Terminal 5 via a covered walkway, making it perfect for travelers with early flights or layovers. The hotel room was luxurious, spotless, and well-appointed. The bed was extremely comfortable, ensuring a restful night's sleep. The room was equipped with all the modern amenities one could need, and the soundproof windows were a great touch, keeping the airport noise at bay.